SealVape Privacy Policy

At SealVape, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide while using our website, SealVape.com. By accessing or making a purchase on our platform, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and non-personal information to process orders, improve your shopping experience, and enhance our services. The types of information we collect include:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely and not stored on our servers)

Non-Personal Information:

  • IP address
  • Browser type and version
  • Operating system
  • Browsing behavior on our website

2. How We Use Your Information

SealVape uses your information to:

  • Process Orders: Ensure your purchases are completed smoothly and delivered to the correct address.
  • Provide Customer Support: Assist with inquiries, order tracking, and product recommendations.
  • Improve Our Services: Analyze website performance and customer behavior to enhance the shopping experience.
  • Send Marketing Communications: Inform you about new products, special offers, and updates (only if you’ve opted in).
  • Ensure Security: Detect and prevent fraudulent transactions and unauthorized access.

3. How We Protect Your Data

SealVape implements robust measures to secure your personal information, including:

  • SSL Encryption: All data transferred between your browser and our servers is encrypted.
  • Secure Payment Gateways: Payment details are processed through trusted platforms like PayPal, credit cards, iDEAL, Bancontact, and SEPA transfers.
  • Restricted Access: Only authorized personnel have access to customer information.

While we strive to protect your data, no online platform can guarantee 100% security. We recommend that you take precautions, such as using strong passwords and avoiding sharing sensitive information over public networks.

4. Sharing Your Information

SealVape does not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: To process payments, ship orders, and manage logistics.
  • Legal Obligations: When required by law or to protect our rights and comply with legal processes.
  • Marketing Partners: With your consent, for promotional purposes.

All third-party partners are required to handle your information securely and in compliance with data protection laws.

5. Your Data Rights

As a customer, you have the following rights regarding your personal information:

  • Access and Portability: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate or incomplete information.
  • Deletion: Request the removal of your data from our records (subject to legal obligations).
  • Restriction: Limit how we process your information in certain circumstances.
  • Opt-Out: Unsubscribe from marketing emails and communications at any time.

To exercise your rights, please contact us at info@sealvape.com.

6. Cookies and Tracking Technologies

SealVape uses cookies and similar technologies to:

  • Enhance your browsing experience.
  • Remember your preferences and shopping cart contents.
  • Analyze website traffic and improve performance.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

7. Payment Information Security

We partner with trusted payment providers, including PayPal, credit card processors, iDEAL, Bancontact, and SEPA transfers, to process transactions. Your payment information is handled directly by these providers and is never stored on our servers.

8. Privacy for Minors

SealVape is committed to promoting responsible vaping and does not sell products to individuals under the legal age in their respective countries. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

SealVape reserves the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or technological advancements. We encourage you to review this page periodically for updates. The “Last Updated” date at the top of this page indicates when the policy was last revised.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:

SealVape: Protecting Your Privacy Every Step of the Way

Thank you for trusting SealVape with your disposable vape needs. We are committed to ensuring a secure and enjoyable shopping experience for all our customers across Europe.